Job Description
- To manage the retail experience centre efficiently and ensure customer experience is as per HL
- standard/ask
- To manage the retail experience centre efficiently and ensure customer experience is as per HL
- standard
- Maintain 100% adherence to retail SOP
- Timely execution of stock and sample audits in showroom
- Maintain high level housekeeping and hygiene standards in showroom
- Maintain Visual Merchandising standards in showroom
- Attend to customer queries and complaints
- Timely reporting to the retail operations team on a daily basis.
- Maintain all the operation checklists in the experience centre.
- To support sales in order closure
- Handling the clients (Showroom Walk through)
Job Requirement
- Minimum 3 years experience in retail store
- Minimum 1 year experience as a store manager in retail
- Furniture and Home Decor industry experience preferred
- Basic Knowledge of MS Office, Google Docs, Sheets, Forms, etc.
- Well versed in Store Operations and SOP Management
- The Showroom Managers will work 6days a week with Monday off. All showroom operations will be closed on Monday