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<div style=""><b style="font-weight: 700">Insides Sales Job Description</b></div><div style="">A great opportunity for everyone who are master of selling the client's dream product and who endorses client values and relationships.</div><div style="">HomeLane is looking for Inside Sales executives in Bangalore</div><div style="">Come be a part of this great interior brand and enable great relationships with our clients.</div><div style="">Your daily routine at work would look like</div><div style=""><b style="font-weight: 700">Broad responsibility</b></div><div style="">● Calling the leads</div><div style="">● Scheduling / Fixing appointments</div><div style="">● Fulfilling First meetings</div><div style="">● Follow-ups</div><div style="">● Closure</div><div style=""><b style="font-weight: 700">Detailed Responsibilities</b></div><ul>  <li style="">Call the set of defined leads assigned to you on a daily basis for multiple cities.</li>  <li style="">Schedule appointments for interested customers with city sales teams.</li>  <li style="">Build a pipeline of customers from assigned leads month on month for scheduling appointments at the requested times.</li>  <li style="">Build relationships and follow up with interested/appointment-fixed customers till the Meeting is successful.</li>  <li style="">Prospect relentlessly to build pipelines and build strong relationships with prospects</li>  <li style="">Own the experience we give every prospective customer from the first time they interact with us</li>  <li style="">Be responsible for achieving sales targets by working with a talented group of interior designers and a Sales team.</li>  <li style="">Be proactive about solving problems even if it's outside of your area and be ready to take on additional initiatives and responsibilities as they emerge</li>  <li style="">World-class customer experience is what we pride ourselves on. Hence, we will expect you to share our passion and commitment to serving customers</li>  <li style="">We are heavily biased towards candidates who come with a proven track record of taking ownership, understanding customer pain points, driving results and moving with speed to implement ideas in a fast-paced environment.</li>  <li style="">Lastly, we are looking for effective communicators who can work effortlessly with customers, colleagues, business partners, and vendors, alike.</li></ul>

Bangalore HQ

Customer relationship Executive

<div style=""><b style="font-weight: 700">Responsibilities</b></div><ul>  <li style="">Owner of the Project during the installation stage and ensure the customers dream home is made into a reality</li>  <li style="">Single point of contact with Customers during the installation phase. This will include providing daily plans and updates on the work happening at site and handling &amp; solving customer escalations</li>  <li style="">Preparing POA along with specifical timelines for execution of the project &amp; use of manpower.</li>  <li style="">Coordinate with Planning team, design team, supervisors, carpenters and vendors to ensure work goes on smooth at the site</li>  <li style="">Interact with the Designer and the Customer to understand project requirements at the customers site before sending the project to production</li>  <li style="">Feasibility check of the customer site</li>  <li style="">Ensuring the material availability at the customer site</li>  <li style="">Adherence to System &amp; Process from time to time.</li>  <li style="">Ensuring timeline adherence for each of the projects you are currently working on</li>  <li style="">Ensuring we make more customers happier which translates into a growing NPS</li>  <li style="">Ensure that unused materials are returned back to the stores/warehouse after Completion of the Project &amp; update report to Coordinator &amp; Warehouse in charge</li>  <li style="">Ensure all the rectifications/ snags are completed before handing over the site to the customer.</li></ul>

Kolkata HQ

Project Manager

Salem

<ol>  <li style="">Shadow design discussions the Senior Designer does with clients; prepare Minutes of Meetings and keep track of project milestones to ensure a timely and high-quality delivery</li>  <li style="">Assist the Senior Designer in 3D designs using SpaceCraft (HomeLane Software) and Sketchup; recommend enhancements and be a sounding board for the Senior Designer</li>  <li style="">Be available for Site Visits, Masking &nbsp;along with the Senior Designer; take on the responsibility of file management across HomeLane tech systems</li>  <li style="">Assist the Senior Designer in creating commercial proposals using SpaceCraft and other quoting tools; validate quotes to ensure customers get a transparent and fair estimate.</li>  <li style="">Coordinate with various stakeholders to ensure a great design outcome; build relationships with teams like sales, drawing QC, project management teams and planners</li></ol><div style=""><b style="font-weight: 700">Mandatory Qualifications:</b></div><ol>  <li style="">Design education background - B.Arch, B.Des, M.Des, Diploma in Design</li>  <li style="">0-1yr of experience in Interior Design / Architecture</li>  <li style="">Good communication &amp; presentation skills</li>  <li style="">Basic knowledge of Modular furniture</li>  <li style="">Practical knowledge of SketchUp</li>  <li style="">A great attitude.</li></ol>

Chennai HQ

Design Associate

Hyderabad HQ

<div style=""><u><b style="font-weight: 700">Detailed Responsibilities</b></u></div><ul>  <li style="">Be in charge of making every designer successful, and every client gets the best</li>  <li style="">experience</li>  <li style="">This role thrives on sales &amp; revenue targets - you will lead the team’s effort to achieve the sales target</li>  <li style="">Prospect relentlessly to build pipeline and build strong relationships with prospects</li>  <li style="">Own the experience we give every prospective customer from the first time they interact with us</li>  <li style="">Develop and execute a strategic plan for the showroom / offline business unit and document and distribute competitive information</li>  <li style="">You will lead/coach/mentor your unit of designers. Enabling the team to perform, grow and flourish is a direct indication of the effort you have built-in. Any improvements with this team will be attributed to your achievement</li>  <li style="">Design Output-</li></ul><div style="">- NPS / Net Promoter Score - This score indicates our promise to the customer.</div><div style="">- You will be responsible for ensuring that our NPS score is constantly 9/10 (on a 10-point scale)</div><div style="">- Predictability in the collection target of the unit - you will be responsible for the number and the projects which are pushed into production. Since this is linked to our collections, there is a bonus on the Business Manager to help us reach our target numbers</div><ul>  <li style="">As one of the leaders of your showroom, you will need to ensure undiluted customer experience across the different stages of the project/customer interface</li>  <li style="">You will work with the central design team to bring in insights from the client/designer meetings and suggest process improvements/product improvements</li>  <li style="">You will coordinate with different teams for ensuring customer deliverables are effectively communicated and met</li>  <li style="">People / Team Management</li></ul><div style="">- Hire and developing a great talent is an integral part of this role. This leadership role will include constantly coaching/mentoring internal team, reiterating HomeLane values across the team</div>

Senior Manager - Business

<ul>  <li style="">Be the Lead Designer for a set of HomeLane customers, from the first meeting to order booking to design finalization</li>  <li style="">Collaborate with the customer, understand their requirements, and give them the best design solution for their home, including but not limited to, quoting, detailed designing and getting production drawings ready for manufacturing.</li>  <li style="">Focus on, prioritise and execute multiple design projects.</li>  <li style="">Analyse sales reports, project TAT and customer satisfaction</li></ul><div style=""><br></div>

Surat

Designer

<div style="">Responsibilities –</div><div style="">❏ Reports to the Installation Manager.</div><div style="">❏ Analyze drawings &amp; clear all projects related doubts with the Designer.</div><div style="">❏ Update site initial condition &amp; feasibility to start work with the coordinator.</div><div style="">❏ Ensure all carpenters/installers are wearing uniforms, and ID cards &amp; follow office timings.</div><div style="">❏ Ensure all materials are available at sites before assigning carpenters to execute the project.</div><div style="">❏ Monitor installation works regularly &amp; update it to the coordinator till completion of execution.</div><div style="">❏ Responsible for Maintenance of attendance at the site and control of absenteeism.</div><div style="">❏ Adherence to System &amp; Process from time to time.</div><div style="">❏ Develop a good rapport with Customers &amp; update work status simultaneously to both coordinator &amp; Customers.</div><div style="">❏ Ensure that unused materials are returned back to the stores/warehouse after Completion of the Project &amp; update the report to Coordinator &amp; Warehouse in charge.</div><div style=""><b style="font-weight: 700">Desired Education, Skills &amp; Experience</b></div><div style="">❏ Should be thorough in all modular products &amp; accessories aspects.</div><div style="">❏ Good communicator, ability to handle multi-functional activity &amp; pressure in the execution process.</div><div style="">❏ Ability to create good rapport with internal &amp; external customers.</div><div style="">❏ Forecasting the market trend &amp; align with the business accordingly to keep up the market needs.</div><div style="">❏ Working days- 6 days per week</div>

Site Inspector

<div style="">We are India’s Choice for On-time Home Interiors. At HomeLane, we are building the world's most trusted &amp; customer-centric home interiors brand, leveraging deep-tech, design &amp; lean-ops to deliver delightful and hassle-free home interiors to home owners across India. Our 3-way marketplace of interior designers, installers and vendors allows us to scale fast; and our tech and ops stacks enable us to scale right.</div><div style=""><br></div><div style="">Today, 25,000+ homeowners live in HomeLane-designed homes. The Economic Times voted us the Best Interiors Brand in 2020 (no, the results for 2021 aren’t out yet but the results shouldn’t be any different!). We currently operate in 25 cities, where we work with 1200+ interior designers, 1000+ vendors and 1500+ installers. we have recently raised $50 million as a part of our Series E funding round led by IIFL AMC’s late-stage tech fund, Oman India Joint Investment Fund (OIJIF) and Stride Ventures. Our existing investors include Pidilite, Evolvence, NuVentures, Sequoia Capital and Accel.We have just entered into a three-year strategic partnership with Mahendra Singh Dhoni as an equity partner and brand ambassador.</div><div style=""><br></div><div style="">HomeLane prides itself in its strong base of <b style="font-weight: 700">cloud platforms</b> that form the backbone of our organization. SpaceCraft is HomeLane’s disruptive cloud platform for end to end 2D/3D design, instant quote and customer collaboration. It's the first of its kind solution that is proprietary and optimized for performance and scale. &nbsp;We are also building AI-driven enhancements to software solutions and creating a data platform to derive data analytics based business insights. Our tech products enable a 3-way marketplace solution (HomeLane, Customers and Vendors) and creates a one-of-its-kind experience for the users. Engineers at HomeLane get to experience an accelerated growth and learning curve, getting to work on cutting edge technology that directly fuels business growth. They solve hitherto unsolved problems in the domain via a combination of scalable architectures, software technologies and stacks.</div><div style="">Visit<a href="http://www.homelane.com/technology"> <u>www.homelane.com/technology</u></a> for more details. You can also find stack details at <a href="https://stackshare.io/homelane-tech/my-stack"><u>https://stackshare.io/homelane-tech/my-stack</u></a></div>